Golden Navis LLC, doing business as We Travel Health (“We Travel Health,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and share information when you visit our website, contact us, or use our medical coordination services.

1. Information We Collect
When you contact us through our website, we may collect information such as your name, email address, phone number, the type of service you are interested in, and any information you choose to include in your inquiry.
Our initial website inquiry form is intended for general inquiries and is not intended for submitting detailed medical records or sensitive health information.
If you choose to continue with our medical coordination services, we may later receive additional information from you by email, WhatsApp, or other communication methods. Depending on your request, this may include your date of birth, nationality, travel information, medical history, diagnoses, treatments, medications, test results, medical reports, medical images, photographs, and other information relevant to your medical care.
We only request information that is reasonably necessary to provide the services you request.

2. How We Use Your Information
We may use your information to:

• respond to and communicate with you about your inquiry;
• understand your medical needs and requests;
• identify appropriate hospitals, clinics, doctors, or medical programs;
• obtain medical opinions, proposed treatment plans, estimated costs, or appointment availability;
• arrange consultations, examinations, treatments, procedures, or health checkups;
• coordinate interpretation, transportation, travel support, and other services related to your medical visit;
• communicate with you before, during, and after your medical visit;
• improve our services and comply with applicable legal requirements.

We Travel Health provides medical coordination services and does not itself provide medical diagnoses or treatment. Medical decisions and services are provided by licensed healthcare professionals and medical institutions.

3. Health and Medical Information
Health and medical information may be considered sensitive personal information.
Our initial website inquiry form is not intended for detailed medical records. After we begin communicating with you, you may choose to provide medical information or records so that we can assist with your medical care in South Korea.
When you provide medical information and request our assistance, we may use that information to provide the medical coordination services you requested and share relevant information with appropriate healthcare providers.
Where required by applicable law, we will obtain your consent before collecting, using, or sharing sensitive health information.

4. How We Share Information
To provide the services you request, we may share relevant personal and medical information with hospitals, clinics, physicians, laboratories, health screening centers, and other healthcare providers in South Korea.
We may also share limited information with service providers that assist us with website operations, communications, interpretation, transportation, travel support, or other services you request.
We only share information that is reasonably necessary for these purposes.
We do not sell your personal or medical information. We do not sell or disclose your health or medical information for targeted advertising purposes.
Healthcare providers and third-party services may process information according to their own privacy policies and applicable laws.

5. International Data Transfers
We Travel Health is based in South Korea and provides medical coordination services for international patients.
If you contact us from the United States or another country, your information may be transferred to and processed in South Korea. Medical information may also be shared with healthcare providers in South Korea when necessary to evaluate or arrange the medical services you request.
Information may also be processed in other countries through communication or technology providers that we use.

6. Cookies, Analytics, and Advertising
Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve performance, and measure the effectiveness of our advertising.
We may use third-party analytics and advertising services for these purposes.
We do not intentionally provide medical records, diagnoses, treatment information, or other sensitive health information received during medical coordination to advertising platforms for targeted advertising.
Where required, you may manage or reject non-essential cookies through available cookie controls or your browser settings.

7. Communications and Marketing
If you contact us through our website, email, WhatsApp, or another communication service, we may use the contact information you provide to respond to you and communicate about the services you requested.
Communications through third-party platforms such as WhatsApp are also subject to those platforms’ privacy practices.
If you separately agree to receive marketing communications, we may send you information about our services. You may opt out of marketing communications at any time.

8. Data Retention and Security
We retain personal information only for as long as reasonably necessary to provide our services, maintain appropriate records, comply with legal obligations, resolve disputes, and protect our legitimate interests.
When information is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it.
We use reasonable administrative, organizational, and technical measures to protect personal and medical information. However, no electronic transmission or storage method can be guaranteed to be completely secure.

9. Your Privacy Rights
Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to request access, correction, or deletion of your information, withdraw consent where applicable, or request information about how your data is used or shared.
To exercise a privacy right, please contact us using the information below. We may need to verify your identity before completing certain requests.

10. Children and Minor Patients
We may coordinate medical services for patients under the age of 18 when the request is made or authorized by a parent, legal guardian, or another person legally permitted to act on behalf of the minor.
We process information relating to minors only as reasonably necessary to provide the requested services and in accordance with applicable law.

11. Changes and Contact Information
We may update this Privacy Policy from time to time to reflect changes in our services, practices, technology, or applicable laws. The latest version will be posted on this page with the updated date.
If you have questions about this Privacy Policy, how we handle your personal information, or would like to exercise a privacy right, please contact:

Golden Navis LLC
We Travel Health
Email: goldennavis@gmail.com